An airline that accepts a confirmed booking and fee for pet carriage cannot arbitrarily refuse transportation on a rescheduled flight without valid...
An airline cannot arbitrarily deny boarding to a child traveling with one parent if valid passports and tickets are held, unless specific...
No. Commercial airlines operating in Nigeria cannot lawfully charge parents mandatory seat selection fees to sit adjacent to their young minor children....
An airline that accepts a confirmed booking for specific medical or dietary meals well in advance cannot arbitrarily fail to provide them...
No. Under Nigerian Civil Aviation Authority regulations and international air transport standards, essential personal medical equipment and life-saving medications are exempt from...
No. Under the Nigerian Civil Aviation Authority (NCAA) Consumer Protection Regulations, an airline cannot cancel a flight and refuse priority re-accommodation or...
No. An airline cannot unilaterally postpone a cancelled flight by weeks without offering the passenger an immediate choice of next-day re-routing or...
No. An airline cannot lawfully cancel or resell a passenger’s confirmed seat if the passenger reported to the check-in desk within the...
No. Abruptly cancelling a flight without notice and stranding passengers overnight without providing complimentary hotel accommodation violates Nigerian Civil Aviation Authority regulations....
While an airline is not liable to pay punitive cancellation damages for genuine adverse weather, it is legally bound to provide immediate...
